Privacy Policy

1. Introduction

Sports Stats Limited ("we", "our", or "us") operates VidTrace, a video management platform for sports teams. We are a company registered in England and Wales. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using VidTrace, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials and authentication information
• Profile information and preferences
• Payment and billing information (processed securely through Stripe)
• Communications with us, including support requests

2.2 Usage Information

We automatically collect certain information when you use our service:

• Log data (IP address, browser type, access times)
• Device information
• Usage patterns and interactions with the service
• Video upload and viewing activity

2.3 Content Information

We store and process videos, comments, tags, and other content that you upload or create through the service. This content is stored securely and is accessible only to authorized users within your club or organization.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process transactions and manage subscriptions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Within your club: Information and content you share is visible to other members of your club as determined by your club's settings and your role
• Service providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, cloud storage, email delivery)
• Legal requirements: We may disclose information if required by law or in response to valid legal requests
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With your consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your account is protected by a password, and we encourage you to use a strong, unique password and to keep it confidential.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@vidtrace.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Sports Stats Limited
Email: info@vidtrace.com
Registered in England and Wales